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Home > About McNeary > Videos About McNeary > Video Help
Introduction to Streaming Technologies:

In order for you to enjoy our audio and video programming, you'll need to have special software called a "player" loaded on your computer. The player software does all the work of taking the audio and video from this site and translating it into a format that you can hear and watch on your computer. Our movies use the Windows Media Player - it is already installed on most computers.

Troubleshooting:

If you are unable to receive audio or video content from this site, there could a problem with your receiving computer, a network congestion problem from the Internet itself, or a technical problem with this site receiving the feed from the source and redistributing it on the Internet.

Your computer's Cache stores temporarily Internet files. It speeds up your browser's performance, however can cause problems when trying to access new audio/video programming. Try and learn these methods to clear your Computer's cache files:

Netscape Navigator 3.0:

  1. Go to "Options" in the menu bar at the top of your browser
  2. Select "Network Preferences"
  3. Select the "Cache" tab
  4. Click on the "Clear Memory Cache Now" button
  5. Reload/refresh your browser

Netscape Navigator 4.0:

  1. Go to "Edit" in the menu bar at the top of your browser
  2. Select "Preferences"
  3. Click "Advanced" in the left column
  4. Select "Cache" under Advanced
  5. Click Clear Memory Cache and Clear Disk Cache then select the OK button.
  6. Reload/refresh your browser

Microsoft Internet Explorer:

  1. Go to "View" in the menu bar at the top of your browser
  2. Select "Internet Options"
  3. Under the "Temporary Internet Files" box, click on the "Delete Files" button
  4. Then click OK
  5. Refresh/Reload your browser